I’ve been thinking about how our training often focuses on technique and efficiency, but what about the patients? Just last week, I had a real chance to ease a child’s anxiety with some simple conversation, and it made me wonder if we could benefit from training dedicated to these softer skills. Are we missing a bigger picture in our continuing education?
You’re spot on about the softer skills; i’ve found that taking a moment to explain the process to patients — especially kids — really helps ease their anxiety. Maybe we could include role-playing scenarios in our training? What do you think?
I completely agree — we really should focus on ways to connect with patients; just like you mentioned about easing a child’s anxiety, I often found success using toys or distractions during a draw. It’s amazing how such simple things can make a big difference.
I’ve started using simple visuals to explain what I’m about to do, especially with kids — it really helps them understand and feel more at ease. Have you found any particular conversations that really break the ice, @gregory_l12?